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Should You Give a Recorded Statement to the Insurance Adjuster?

After a Massachusetts crash, adjusters often ask for a recorded statement. Here's why caution matters.

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Soon after an accident, an insurance adjuster — often for the at-fault party — may call and ask for a recorded statement. While it may seem routine, providing one without preparation can harm your claim.

Adjusters are trained to ask questions that elicit answers minimizing the insurer's liability. An offhand comment, an uncertain estimate of speed, or an admission of feeling 'okay' can later be used to reduce or deny a claim.

You are generally not required to give a recorded statement to the other driver's insurer. Your own policy may require cooperation, but even then, you can prepare and have guidance.

Before giving any recorded statement, it's wise to consult an attorney. Knowing what to expect and how to answer accurately and carefully protects the value of your claim.

If you've been injured in Massachusetts, Injury Claim Team can connect you with an experienced personal injury attorney at no cost. Call 973-566-5599 any time for a free, confidential case review — there's no fee unless you win.

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